The Central Bank made contact with Bank of Ireland over payments to customers defrauded by scammers.
Bank of Ireland has done a u-turn by saying it will now reimburse customers impacted by the recently exposed ‘smishing’ scam, which has targeted customers of all banks in recent months, but seemingly mostly Bank of Ireland.
Only last week, Bank of Ireland suggested affected customers were liable for their own losses, having voluntarily given their account details.
The scam has been targeting consumers via text messages passed off as official bank communications and aims to trick customers into parting with account details.
